Ann Rhoades
Ann is a dynamic Human Resources Executive with over 25 years of experience in a variety of service-based industries. She has experience as the Vice President of the People Department for Southwest Airlines, Executive Vice President of Team Services for Promus Hotel Corporation, and most recently, the Executive Vice President of People for JetBlue Airways, where she currently remains as a Board Member. Today Ann is the President of People Ink, her Human Resources consulting company.
Ann has a respected reputation in the industry for her creative approach to creating cultures around fun and for blending cultures in merger situations. During her tenure with Doubletree Hotels, later Promus Hotel Corporation, she built a service-based culture focused on delivering outstanding service to guests. During the time Ann headed the People Department at Southwest Airlines, she solidified Southwest's reputation for retaining and hiring the best people in the airline business despite Southwest's rapid growth during that time.
As one of five founding executives, Ann took responsibility for the creation of JetBlue Airways Corporation's People Team in New York. In her role as head of Human Resources, Ann has been a key member of the executive team, and is extremely successful in her role as internal counsel to executives in every discipline in the organization.
Ann is a popular speaker on the subject of customer service and how to build a strong service culture. She has great passion for certain industries such as healthcare, where she is making a great contribution to revitalizing the workforce and culture of our nation's hospitals. She is co-founder and CEO of CareLeaders Corporation, a company dedicated to help US hospitals attain a new level of performance.
Ann is a dynamic Human Resources Executive with over 25 years of experience in a variety of service-based industries. She has experience as the Vice President of the People Department for Southwest Airlines, Executive Vice President of Team Services for Promus Hotel Corporation, and most recently, the Executive Vice President of People for JetBlue Airways, where she currently remains as a Board Member. Today Ann is the President of People Ink, her Human Resources consulting company.
Ann has a respected reputation in the industry for her creative approach to creating cultures around fun and for blending cultures in merger situations. During her tenure with Doubletree Hotels, later Promus Hotel Corporation, she built a service-based culture focused on delivering outstanding service to guests. During the time Ann headed the People Department at Southwest Airlines, she solidified Southwest's reputation for retaining and hiring the best people in the airline business despite Southwest's rapid growth during that time.
As one of five founding executives, Ann took responsibility for the creation of JetBlue Airways Corporation's People Team in New York. In her role as head of Human Resources, Ann has been a key member of the executive team, and is extremely successful in her role as internal counsel to executives in every discipline in the organization.
Ann is a popular speaker on the subject of customer service and how to build a strong service culture. She has great passion for certain industries such as healthcare, where she is making a great contribution to revitalizing the workforce and culture of our nation's hospitals. She is co-founder and CEO of CareLeaders Corporation, a company dedicated to help US hospitals attain a new level of performance.
