Evan Carroll
CVP

Evan Carroll

MSIS

NC, US

29 reseñas

28 verificado

Evan Carroll helps organizations stand out by putting people first, crafting intentional experiences that build loyalty, spark engagement, and deliver results. With a background in tech, marketing, and customer experience, Evan blends strategy and storytelling to help audiences connect in a digital-first world.

29 reseñas

28 verificado

certified virtual presenter

Evan Carroll helps organizations create experiences that resonate—by combining the power of technology with a deep understanding of what makes people feel seen, heard, and valued.


As President and CEO of Attended, Evan leads a team that designs and produces transformative in-person, virtual, and hybrid events for top companies and associations. A seasoned speaker and experience strategist, he brings decades of insight across customer experience, digital transformation, and human-centered marketing.


Why Event Planners Book Evan

Dynamic keynote speaker with real-world experience in UX, product strategy, and marketing

  • Trusted by companies like IBM, Spectrum, HP, and Citrix, as well as associations such as ANA, AICPA, ABA, and events like SXSW and the Library of Congress
  • Known for blending smart strategy with a clear, approachable speaking style
  • Consistently delivers high-impact sessions that inspire practical action and real-world results


“An insightful, interactive presentation that makes the audience think.”

Iowa Bankers Association


“Evan made a point of learning about our audience.”

PR News


“Evan's professionalism, talent, and excellent sense of humor exceeded our expectations.”

American Marketing Association


“He practices what he preaches, and it works.”

American Advertising Federation


Author and Industry Voice

While Evan doesn’t lead with his books, his ideas have shaped customer experience and digital leadership conversations:

  • Your Digital Afterlife (New Riders Press, with John Romano) – A pioneering book on digital legacy
  • Blue Goldfish (with Stan Phelps) – How tech, data, and analytics can deepen customer relationships
  • Purple Goldfish 2.0 (with Stan Phelps) – Creating differentiation through customer-centric experiences


Evan’s expertise has been featured in:

  • The New York Times
  • CBS Sunday Morning
  • NPR’s Fresh Air
  • The Atlantic
  • Popular Science


Credentials and Leadership

  • MS and BS degrees in Information Science from UNC-Chapel Hill
  • Adjunct professor at UNC-Chapel Hill
  • Named National Volunteer of the Year by the American Marketing Association
  • Member of the National Speakers Association, Meeting Professionals International, and the Event Safety Alliance
Evan Certificado de presentador virtual

Evan Carroll helps organizations create experiences that resonate—by combining the power of technology with a deep understanding of what makes people feel seen, heard, and valued.


As President and CEO of Attended, Evan leads a team that designs and produces transformative in-person, virtual, and hybrid events for top companies and associations. A seasoned speaker and experience strategist, he brings decades of insight across customer experience, digital transformation, and human-centered marketing.


Why Event Planners Book Evan

Dynamic keynote speaker with real-world experience in UX, product strategy, and marketing

  • Trusted by companies like IBM, Spectrum, HP, and Citrix, as well as associations such as ANA, AICPA, ABA, and events like SXSW and the Library of Congress
  • Known for blending smart strategy with a clear, approachable speaking style
  • Consistently delivers high-impact sessions that inspire practical action and real-world results


“An insightful, interactive presentation that makes the audience think.”

Iowa Bankers Association


“Evan made a point of learning about our audience.”

PR News


“Evan's professionalism, talent, and excellent sense of humor exceeded our expectations.”

American Marketing Association


“He practices what he preaches, and it works.”

American Advertising Federation


Author and Industry Voice

While Evan doesn’t lead with his books, his ideas have shaped customer experience and digital leadership conversations:

  • Your Digital Afterlife (New Riders Press, with John Romano) – A pioneering book on digital legacy
  • Blue Goldfish (with Stan Phelps) – How tech, data, and analytics can deepen customer relationships
  • Purple Goldfish 2.0 (with Stan Phelps) – Creating differentiation through customer-centric experiences


Evan’s expertise has been featured in:

  • The New York Times
  • CBS Sunday Morning
  • NPR’s Fresh Air
  • The Atlantic
  • Popular Science


Credentials and Leadership

  • MS and BS degrees in Information Science from UNC-Chapel Hill
  • Adjunct professor at UNC-Chapel Hill
  • Named National Volunteer of the Year by the American Marketing Association
  • Member of the National Speakers Association, Meeting Professionals International, and the Event Safety Alliance
Evan Certificado de presentador virtual

Beyond the Numbers: Using Data to Tell Compelling Stories

Data has quickly become one of your most valuable assets. But most data today sits in its raw form, never analyzed, leveraged or put into action. Just like any other raw material, data requires distillation, packaging, and distribution before its full value is achieved. Therefore understanding how to process, analyze and make sense of your data is one of the most important business skills today.

Evan Carroll, technology and data expert, will reveal his process to transform raw data into...

Educational / InformativeInspirational / Life-changing

Superhuman Customer Experience: Using Technology at Human Scale

Technology promises many benefits-efficiency, growth, savings and even intelligence. But what about the human side of technology? Often the benefits of technology come at a human cost, primarily to your customer relationships. But what if you could unlock the benefits of technology and create a better customer and employee experience at the same time?

This program is a journey through compelling examples of great companies, who have done just that. And the results? By focusing on...
Educational / InformativeInspirational / Life-changing

Big Data, Analytics, and Infosense: Using Technology to Drive Customer Loyalty and Advocacy

In customer experience there is no such thing as meeting expectations. You either exceed expectations or you fall short. According to an IBM study, more than three out of four customers expect organizations to understand their individual needs. Some call this the Amazon Effect. Trendwatching.com calls this info-sense, which is using data to understand and meet the individual, personalized needs of your customer.

Jack Welch said there are two forms of competitive...

Educational / InformativeInspirational / Life-changing

Workshop: Using Technology to Drive Customer Loyalty and Advocacy

Technology presents an unprecedented opportunity to improve your customer experience. Companies who use data, technology and analytics to focus on their customers have a strong competitive advantage. Creating change, however, is an uphill battle and not knowing how to start can stop even the best companies from moving forward. That ends here.

In this workshop Blue Goldfish author Evan Carroll will reveal the ways companies are using technology to improve...

Audience ActivityEducational / InformativeTechnical / Specific

Digital Assets: Your Secret Weapon to Deepen Client Relationships

For years, trust, estate and wealth management professionals have known a client's passing is often the end of their engagement. Research tells us your client's spouse or children are likely to transfer their assets elsewhere. But what if you had a way to provide them more value during their time of need? One great way to do so is helping them with their other assets, their often overlooked digital ones.

Blogs, Facebook, E-mail, PayPal-You work with digital...

Educational / InformativeTechnical / Specific

Workshop: Estate Planning for Digital Assets

As clients increasingly live their lives online and new laws develop surrounding digital assets, trust, estate and wealth management professionals have a new responsibility to their clients. Are you one of the leading professionals who advise your clients about digital estate planning? If not, this workshop will give you all of the background, training and tools to become one.

Evan Carroll, author of Your Digital Afterlife and world-leading expert on...

Audience ActivityEducational / InformativeTechnical / Specific
Evan Certificado de presentador virtual

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29 recomendar Evan

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Wichita Regional Chamber of Commerce

In situ

R.D., Director of Engagement, Wichita Regional Chamber of Commerce
Verificado @wichitachamber.org

Evan knocks everyone's socks off with his unique combination of deep intellect and insatiable warmth. We loved how his topic, how the little things make a big difference in terms of customer experience, was valuable to all attendees, regardless of the company or industry they represented.

Iowa Bankers Association

In situ

D.B., Senior Education Coordinator, Iowa Bankers Association
Verificado @iowabankers.com

I have asked Evan to speak for multiple events and recommended him to numerous peers. He has an insightful, interactive presentation that makes the audience think. He shares real-world examples that reinforce his topic and provide great ideas for the attendees. Plus, he's easy to work with!

Robert Half Management Resources

In situ

D.P., Vice President, Robert Half Management Resources
Verificado @rhmr.com

I had Evan speak at CPE event that I hosted in Raleigh, NC with 200 plus professionals and recommended him to a peer to speak at a CPE event in Greensboro, NC. Evan is an excellent speaker and brings high energy, is interactive with the audience, funny and provides many great ideas to apply in the workforce.

American Marketing Association

In situ

C.D., Director, Live Experience, American Marketing Association
Verificado @ama.org

Evan Carroll is such a dynamic, engaging speaker that we felt very lucky to have him on stage for our 39th Annual International Collegiate Conference. Having his presence as an active professional and volunteer in the field truly resonated with our collegiate audience. Evan's professionalism, talent and excellent sense of humor exceeded our expectations and helped us deliver an amazing Conference.

PR News

In situ

S.G., Editorial Director, PR News
Verificado @accessintel.com

Evan Carroll, co-author of "Blue Goldfish," did a superb job as keynote speaker at PR News' Measurement Conference, which was held April 21, 2016, at the National Press Club in Washington, D.C. Evan made a point of learning about our audience of PR professionals, and took special note that many of them work for B2B companies, nonprofits and government agencies. The day was all about using audience data to improve your brand communications, and Evan energetically and entertainingly showed attendees examples of how to "think outside the fishbowl" and put their audience before their brand.

Savage Brands

In situ

R.T., Vice President, Strategy, Savage Brands
Verificado @savagebrands.com

I've had the pleasure of listening to Evan twice now for speaking events, and each time was a uniquely valuable experience. The first time was a conference breakout session where he engaged a more intimate group, and the second was in a large ballroom where he was on the main stage. Whether a large or small group, what I most appreciated was his ability to connect with everyone in the room. He tailors his content and presentation style to fit the room size, which is not something I see from every speaker. Would I come to see him speak again? Most definitely yes, as I know that each time will be something new.

American Advertising Federation—Coastal Carolinas

In situ

B.G., Vice President and Programs Chair, American Advertising Federation—Coastal Carolinas
Verificado @gmail.com

Evan Caroll was an absolute pleasure to work with. After an unforeseen scheduling mishap on our part, Evan was quick to offer solutions to remedy the situation and make sure that we, as his clients, were happy. We found him to be very enthusiastic and knowledgeable about the topic, and his presentation was both engaging and relatable. Would highly recommend Evan to anyone looking for tips on how to enhance the customer experience through technology; he practices what he preaches, and it works.

Business Alliance

In situ

L.H., Chairperson, Business Alliance
Verificado @gmail.com

Evan Carroll captured the full attention of a room full of busy professionals with diverse backgrounds with his well-thought-out and well-presented presentation to our group. His touches of humor, excellent use of case studies, and ability to connect with people in the room created a wealth of audience engagement—exactly what we want to achieve.

Orate

In situ

S.C., Chief Commercial Officer, Orate
Verificado @orate.me

Evan is a wonderful speaker, and applied technologist. His content is substantive, manner professional and positive, and he is easy to work with!

Viamark Advertising

In situ

J.K., Owner, Viamark Advertising
Verificado @viamark.com

Evan to the rescue! Evan is an insightful and engaging speaker who created a fun digital learning experience for our group. Evan was on point with his presentation and kept the audience engaged and wanting more.

American Marketing Association Houston

In situ

B.G., Chairperson, MarketingEDGE, American Marketing Association Houston
Verificado @ccrsurveys.com

Evan is a dynamic speaker! He is thought provoking and insightful. Evan does an outstanding job at keeping the audience engaged in the session.

Triangle Area Hotel Motel Association

In situ

B.A., Executive Director, Triangle Area Hotel Motel Association
Verificado @tahma.org

Evan Carroll did a fantastic job speaking at our luncheon. He was able to capture the audience with a speech that directly related to our association's main topics of interest, making people eager to participate and learn more. If you are looking for something engaging and memorable, Evan is your man!

AMA Iowa

In situ

S.H., VP of Programming, AMA Iowa
Verificado @wrightservicecorp.com

The Iowa Chapter of the American Marketing Association had the pleasure of hosting Evan Carroll at one of our monthly meetings where he gave a keynote and workshop about his book "Blue Goldfish". Evan provided attendees with takeaways and actionable items about customer experience, as well as how to use technology and analytics to meet the individual needs of a customer. He customized the experience for our group and challenged us to think differently about our customers and employees. He has an energetic delivery and a unique style that keeps attendees engaged and inspired.

Work Well. Play More!® Institute

In situ

M.R., Founder, Work Well. Play More!® Institute
Verificado @marceyrader.com

If you want an emcee who is going to knock it out of the park, make the audience laugh between every speaker, and come up with things at the drop of a hat, Evan Carroll is your guy.

AMA Minnesota

In situ

T.R., President, AMA Minnesota
Verificado @gmail.com

As President of the Minnesota chapter of the American Marketing Association, I'm always looking for great and engaging speakers to present to our membership on a wide variety of marketing topics. Evan was able to bring tangible marketing expertise on how to leverage data and analytics to improve your customer experience. He was well informed, engaging and an all-around great speaker! I would not hesitate to for one second to recommend him to speak to your company or organization!

Think Outside The Bowl

In situ

S.P., Event Director, Think Outside The Bowl
Verificado @purplegoldfish.com

Evan was a keynote at our Think Outside the Bowl event. He was a pleasure to work with. The audience was engaged and thoroughly enjoyed his presentation. Through cutting-edge case studies, Evan showed how today's business could leverage technology, data, and analytics with a human touch.

My Last Soundtrack

In situ

S.K., CEO, My Last Soundtrack
Verificado @mylastsoundtrack.com

Evan goes beyond expectations to deliver an engaging and thought-provoking presentation. We sponsored his talk on digital assets - a topic that in the hands of most speakers would be dry, dull, and have audience members looking repeatedly at their watches. Evan's talk spanned an hour and a half and generated a sense of increasing interest in the issues he raised, sparking relevant questions and discussion that only enhanced the experience. We all emerged with new perspectives and a sense of urgency regarding the need to get our digital lives in order. I'm looking forward to working with him many more times in the future.

Your Local Studio

In situ

A.F., CEO, Your Local Studio
Verificado @yourlocalstudio.com

Evan is absolutely sensational! For our conference, he kept the audience continually entertained and his content was delivered with great style. His attitude was always positive and energized, both on and off the stage. Evan was a fantastic addition to our conference team--he is full of integrity and enthusiasm and we could not have had a better person emcee our conference!

AMA Knoxville

In situ

J.H., Conference Director, AMA Knoxville
Verificado @bigslatemedia.com

Evan is an incredible communicator and made a huge impact on our annual conference as the keynote speaker. He encouraged innovative thinking and really set the stage for the conference. He was interactive, well-spoken, and engaging with the audience. Our attendees walked away with pages full of notes and some great takeaways to help their businesses.

AMA Alaska

In situ

S.F., Vice President of Programming, AMA Alaska
Verificado @gmail.com

Evan Carroll has become one of my go-to speakers. His ease on stage translates to ease in intimate workshop settings, making him an ideal presenter for large or small conferences. Evan's cheerful nature and professional demeanor make him easy to book, host, and ask back time and again. If you haven't worked with Evan, you are certainly missing out.

AMA West Michigan

In situ

R.H., VP of Programming, AMA West Michigan
Verificado @gmail.com

Evan was one of the most excited, enthusiastic speakers I've worked with! He shared interesting case studies that provided the audience with inspiration and big ideas to take back to their organizations and businesses. He's passionate about connecting with fellow marketers and it comes through in his presentation.

AMA Cincinnati

In situ

D.D., Vice President of Strategy, AMA Cincinnati
Verificado @amacincinnati.org

With his talk at IGNITE! 2017 on "Using Technology, Data, and Analytics to Create a World-Class Customer Experience," Evan Carroll delivered an excellent experience for the audience. A highly-accomplished speaker, he shared insights, examples, and inspiration on how to leverage technology, data, and analytics to create great digital experiences for customers. I highly recommend Evan Carroll!

Chuck Hester Enterprises

In situ

C.H., Chief Connections Officer, Chuck Hester Enterprises
Verificado @chuckhester.com

I've been speaking for twelve years and I've learned there are two-time slots you don't want—just before lunch or cocktails. Allow me to add a third—right after Evan Carroll.

Real Life Communication

In situ

B.S., Owner, Real Life Communication
Verificado @beckysansbury.com

Who can provide a tech talk as informative, thought-provoking, and entertaining as a TED Talk? Evan Carroll. I have experienced a wide variety of audiences so engaged by Evan's dynamic, humorous style, they were overjoyed, not overwhelmed, by his abundance of information and real-world applications designed to make them customer service superstars through technology.

AMA Cincinnati

In situ

G.B., Ignite CX Conference Chair 2017-2018, AMA Cincinnati
Verificado @amacincinnati.org

Evan is a witty and charismatic speaker, with great command of the stage, sense of humor and data-based storytelling. I was thrilled to have the chance to include Evan on the agenda of our inaugural conference on customer experience as the anchor of our Insights track, and he packed the room. Additionally, his speaker resource kit is incredibly professional and helpful for the planner.

BANKW Staffing

In situ

J.A., Managing Partner, BANKW Staffing
Verificado @bankwstaffing.com

Evan Carroll is a consummate professional and speaker. He gave a phenomenal webinar presentation to our companies and clients; not only was the content highly topical, but Evan added an invaluable depth of understanding to some pretty big areas of business, including Big Data, analytics and 'Infosense.' His practical applications and examples are spot on.

FergusonValues

In situ

R.F., Axiologist, FergusonValues
Verificado @bigpicturepractical.com

I've seen and heard Evan speak multiple times. The first was as an emcee for an event where he was asked to fill in last minute, and Evan did an incredible job, becoming the glue that made the entire event flow perfectly. Most recently I heard him speak at a conference on marketing & innovation and he blew me away. He had me engaged through his entire presentation, and really made me think about the role and impact technology can have in marketing.

In situ

R.R.

I often reference Evan's session as the standard against which others should be measured. If it's a closing plenary and it's not as interesting as Evan's, we don't program it.

PTMA-SA

In situ

A.R., Vice President of Programs, PTMA-SA
Verificado @ptmasa.org

Evan gave a great presentation that was perfectly tailored to our organization's audience. The content was not only informative, but entertaining as well.